Shipping Information

If you encounter any problems with placing an online order, please email us at If you require further assistance or wish to place your order by phone, please call 1-800-663-0400.


Shipping Rates

Regardless of your order size, you pay one low, flat rate.

BC Canada USA
$ 5.95 $ 7.95 $ 9.95


We ship outside of Canada and the USA! Call or email us for rates and information.


Canadian customers (only) add PST, HST, and GST to shipping charges and non-food items, where applicable by province/territory.



Shipping Methods

Shipments within Canada are shipped via Loomis Express ground courier or Canada Post.


Shipments to the US are shipped via DHL Express or US Postal Service.


Please note:
Shipments sent to rural addresses (RR, Site, BOX) or Post Office boxes will be sent via ground mail and may be subject to transit delays.


If you would prefer to have your order shipped by postal service, or not have to sign for your shipment, please indicate (POST ONLY) or NO SIGNATURE REQUIRED at the end of your address.


A buzzer number is required for delivery to secured residential buildings (e.g., apartments and condos).


Additional delivery instructions may be entered into the Gift Message field during the checkout process.



Processing and Delivery Timing

Most orders are shipped within 24-48 business hours of receipt. Orders are not processed on weekends or statutory holidays.


Orders are typically delivered within 5-10 business days from the date of shipment.


Please allow a longer processing and delivery timeframe during the Christmas holiday season.



View a list of our retail store locations