US Tariffs / Shipping Pause

How tariffs may affect our tea and coffee fans

Due to the political actions taken by the current administration of the United States, we have paused US shipments until more is known about these unprecedented changes. We felt it best for us & our customers to avoid heartache over package delivery issues and focus on setting up new reliable shipping to our fans across the border. This page will be updated as soon as we are ready.

We are terribly sorry for having to pause service to many of our great customers. Across our stores and offices, we have heard nothing but positivity towards our country from our American friends. Your care is deeply appreciated. Rest assured, Murchie's will always strive to be your home of tea & coffee.

While these changes occur, we and many other Canadian companies anticipate that any packages crossing the border will be delayed or returned to sender. We will keep customers informed as best we can.

Will I get a tariff bill in the mail?

If your package was sent out prior to our US shipping pause, and our courier could not get it over the border in time, it may be evaluated for tariffs. We are not responsible for duties/taxes/tariffs, as discussed in our shipping policy. In any instances of applied tariffs, our international courier (FedEx) will provide a bill alongside your package that can be paid online here. We cannot refund orders that have been declined by a recipient. We apologize for the inconvenience.

What items are likely to be tariffed?

We expect black tea, coffee, giftware, and baked goods to be the most affected, as they are not CUSMA/USMCA-compliant goods. As you know, we roast and blend our own coffee, but this does not qualify it for special treatment under CUSMA/USMCA; it will likely be evaluated at the current tariff rate for Canadian imports.

Regarding sales in the meantime

Please note that we cannot offer rainchecks on past promotional prices after this pause is lifted. Depending on the changes required by these new regulations, we may try to offer a reopening sale.

Does this affect your free shipping over $50 offer?

Shipments to the US will not be sent regardless of order value until further notice. Our shipping offers to the US are subject to change upon reopening.

Thank you.

Your support & understanding is greatly appreciated.
Please reach out at info@murchies.com for inquiries.

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